Refund and Cancellation Policy
Order Cancellation
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Before Shipping: You can cancel your order within 24 hours of placing it. Please email us at styletragitee@gmail.com with your order details to request a cancellation.
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After Shipping: Once your order has been shipped, cancellations are no longer possible.
Refund Policy
We want you to love your purchase! If you're not satisfied, please refer to the following guidelines:
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Eligibility for Refunds:
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Products must be returned in their original condition, unused, and with all tags attached.
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Refund requests must be initiated within 7 days of receiving your order.
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Non-Refundable Items:
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Customized or personalized items are non-refundable unless they are defective or damaged.
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How to Request a Refund
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Email us at styletragitee@gmail.com with your order details and reason for the refund.
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Attach photos of the item if it’s defective or damaged.
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Our team will review your request and respond within 3-5 business days.
Return Shipping
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Customers are responsible for return shipping costs unless the product is defective or the wrong item was sent.
Refund Processing
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Approved refunds will be processed within 7-10 business days after we receive and inspect the returned item.
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Refunds will be credited to the original payment method used for the purchase.
Exchanges
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If you'd like to exchange an item, please follow the same process as requesting a refund. Exchanges are subject to product availability.
Contact Us
For questions or concerns about our refund and cancellation policy, email us at styletragitee@gmail.com.